General
How do I get a ticket to MEFCC?
You can purchase a ticket to MEFCC on Platinumlist or Virgin Tickets online or you can visit any Virgin Megastore of your choice to purchase your ticket in-store. Tickets are also available onsite, however, door prices will go up!
How much does it cost to attend MEFCC?
We have multiple tickets available on sale.
VIP Categories include:
- Ultimate VIP Pass
- Super VIP Pass
- VIP Pass
We also have the standard tickets which include single day access at AED 175 and 3 day access at AED 380.
Click here to find out more about inclusions and pricing.
Where will I be able to purchase tickets at the venue?
Tickets will be on sale in Hall 11, if you have purchased a ticket online or in advance, please head to Hall 11 Ticket Collection Desks to pick up your wristband!
Do Kids enter for free?
Children 6 years and below enter free, 7 – 11 year old need to pay AED 50 at the door.
When can I pick up my badge?
Tickets will be on sale in Hall 7&8, if you have purchased a ticket online or in advance, please head to Hall 7&8 Ticket Collection Desks to pick up your wristband! Not all visitors will receive a badge, however, it is mandatory for you to have a wristband to be granted entry.
Does MEFCC have a military discount?
Sorry, MEFCC does not offer a military discount.
Refunds
What is your refund policy?
We do not offer refunds, for ticket refunds, please contact your ticketing provider and state the reason for the request. Refunds will not be given if a guest cancels.
For Meet the Stars, an autograph or photo voucher can be refunded if a guest cancels.
I requested a refund where is my money?
All ticket refunds are handled by our ticketing provider. Please note that it can take 3 – 10 business days for the refund amount to be shown in your account. Please follow up with the ticketing provider and your bank if you don’t see the refunded amount in your account.
I can’t attend can I share my pass with someone.
You can gift a ticket to someone but passes are non-transferable and tickets cannot be shared. You will require the wristband to attend MEFCC and your ticket will be validated upon entry and scanned for verification.
VIP passes
When will VIP packages will be on sale?
All VIP tickets are now on sale and selling quickly, please visit our ticketing page to find out more.
Can I upgrade my ticket?
Of course you can upgrade your ticket and your visit to MEFCC! Please contact the ticket provider you purchased your ticket from to find out the process for upgrading your ticket.
What are the different VIP ticket types?
The VIP ticket types available are - Ultimate VIP, Super VIP and VIP. To see the difference between each ticket type and the various benefits you would receive, please click here to see the ticket information.
Can I buy a VIP ticket onsite at the Con?
Ultimate VIP, Super VIP and Regular VIP tickets can only be purchased online in advance. Only standard 1-day and 3-day tickets will be available to purchase at the Con.
Do all VIP ticket holders share the same queue?
No. There will be separate, dedicated fast-track lanes for each VIP ticket type within the autograph and photograph areas. Ultimate VIPs will be allowed through first, followed by Super VIPS second and then Regular VIPs third.
Exhibiting
Where can I find a list of exhibitors for MEFCC?
You will be able to see a full list of our exhibitors, vendors and artist alley tables at MEFCC.
I’m interested in being an exhibitor for MEFCC?
We'd love to welcome you at MEFCC! Our Artist Alley is closed for bookings as we have a waiting list, please email sales@mefcc.com for more information or complete the enquiry form here.
What is an Artist Alley?
The Artist Alley is an opportunity for local professional and upcoming artists to showcase and sell their art to MEFCC attendees. Artists may take live commissions and even sell work that are not available anywhere else. This is an opportunity for attendees to explore, interact and support local artists in the region.