General Questions
How can I meet the celebrities attending MEFCC 2024?
You can meet ALL the celebrities at the ‘Meet the Stars’ zone at MEFCC 2024. The Meet the Stars zone will feature both an Autograph & Photograph Area where you will be able to purchase vouchers for the celebrities of your choice. Watch out for the Meet the Stars schedule on our website and social media pages to make sure you can queue up in time to catch your favorite celebrities.
How can I know when each celebrity will be at the Con?
The Meet the Stars schedule will contain all the essential information that you need, including which days, voucher sale timings, autograph and photograph timings. The full schedule will be available on the website, and displayed on screens at the event.
How can I purchase an autograph or photograph voucher?
Both autograph and photograph vouchers will be available for purchase in the ‘Meet the Stars’ zone.
Can I purchase a celebrity voucher online in advance?
No. To be fair and give all our fans an equal chance to see their heroes, vouchers will only be available to purchase onsite at the Con on a first-come, first-served basis.
If I arrive early, can I purchase vouchers for multiple celebrities at the same time?
No. To be fair and give all our fans an equal chance to see their heroes, you can only purchase vouchers for one celebrity at a time. Once you've got your first autograph or photograph, you can then purchase your next voucher.
Where do VIPs collect their included vouchers?
VIPs can collect all their included vouchers at the ticketing booth.
Can I purchase vouchers for multiple days at the same time?
No. To be fair and give all our fans an equal chance to see their heroes, you can only purchase vouchers for the autograph or photograph sessions that are scheduled to take place during each day. For example, you will not be permitted to buy vouchers for Saturday and Sunday sessions, when you're at the Con on Friday.
Autographs
I've never purchased an autograph voucher before. What's the experience like?
It’s quite simple, you can arrive 30 to 45 minutes prior to the autograph session start time and wait in the Holding Area. Our staff will guide you to the purchase counter where you can purchase autograph vouchers to meet your favorite celebrities. While you're in the queue, you can write your desired name or short quote in a blank space provided on the voucher - you can ask the celebrity to write this text on your item along with their autograph. When you’re at the front of the queue, you will hand over the voucher to our staff and they’ll send you on to get your autograph.
What are the policies for the autographs area?
- Autograph opportunities are only available for those that are in the queue and have an autograph voucher.
- Each voucher entitles you to one (1) autograph from the celebrity. Strictly one (1) item to be signed per autograph voucher.
- Please see the Celebrity page to see the number of vouchers that can be purchased and redeemed per celebrity.
- Please be respectful of the staff and the policies that have been put in place.
What if the autograph session that I want is sold out?
The best way to avoid missing out is to arrive at the Meet the Stars zone 30 to 45 minutes prior to the autograph session start time. If you arrive just before the autograph session starts, you run the risk of it being sold out. Tickets are sold on a first come first serve basis.
Do VIP ticket holders get first access?
Yes! VIP ticket holders get first priority access to purchase both autographs and photographs. Ultimate VIPs will be allowed through first, followed by Super VIPS second and then Standard VIPs third. Don't slack though VIPs, you still need to be there on time!
I purchased an autograph voucher but would like to use it on a different day, can I do that?
Autograph vouchers are sold strictly per session to ensure that we always know exactly how many fans are coming per session. Consequently, you may only use your autograph voucher for the day that it was purchased.
Can I ask for a selfie while I'm getting my autograph?
Selfies are strictly prohibited in the autograph area, however you are permitted to take a photograph of the celebrity while they autograph your item. If you would like a picture with the celebrity, you can purchase a photograph voucher in the photograph area.
How long do I have to wait in line to get my autograph?
The amount of time you will need to wait in each queue depends on each celebrity and on your ticket type. Typically, we estimate that it will take 30mins to 60mins but can take longer depending on the celeb. Our VIP ticket holders get first access - Ultimate VIPs will be allowed through first, followed by Super VIPs second and then Standard VIPs third.
Are personal and outside items acceptable for signing?
Yes, celebrities will sign personal and outside items such as officially licensed comics, toys, and other collectibles, but they will not sign counterfeit/bootleg merchandise.
Photographs
I've never purchased a photograph voucher before. What's the experience like?
It’s quite simple, you can arrive 30 - 45 minutes prior to the photograph session start time and wait in the Holding Area. Our staff will guide you to the purchase counter where you can purchase photograph vouchers to meet your favorite celebrities. When you’re at the front of the queue, you will be asked to hand over the voucher to our staff, drop off all your belongings safely and sent into the photograph booth to get your professional photograph with your favorite celebrity. You will need to exit the booth immediately following your photo and collect your belongings. The whole process will take a few seconds. Photograph session times are limited so this ensures that every fan in line will be able to get their photo.
What exactly do I get for my money when I purchase a photograph voucher?
You will receive a high quality, glossy 8x10 photograph of yourself and your favorite celebrity, taken by one of our professional photographers.
Can I ask for an autograph while I'm getting my photograph?
Autographs are strictly prohibited in the photograph area but can be purchased in the autograph area.
Can I use my personal camera or mobile phone to take photos in the photograph area?
Personal cameras and mobile phones are strictly prohibited in the photograph area. In addition to your printed photograph, you will also receive a link to download a digital copy of your photo.
What are the policies for the photograph area?
- Photograph opportunities are only available for those that are in the queue and have a photograph voucher.
- Each voucher entitles you to one (1) photograph opportunity with your favorite celebrity.
- A maximum of 4 (four) people are allowed in one photograph.
- Only one (1) printed photograph and digital copy will be provided in exchange of one (1) photograph voucher. Extra reprints of photographs are available for an extra charge.
- Please be respectful of the staff and the policies that have been put in place.
What if the photograph session that I want is sold out?
The best way to avoid missing out is to arrive at the Meet the Stars zone 30 to 45 minutes prior to the photograph session start time. If you arrive just before the photograph session starts, you run the risk of it being sold out. Vouchers are sold on a first come first serve basis.
VIP Experiences
What are the different VIP ticket types?
The VIP ticket types available are - Ultimate VIP, Super VIP and VIP. To see the difference between each ticket type and the various benefits you would receive, please click here to see the ticket information.
Can I buy a VIP ticket onsite at the Con?
Ultimate VIP, Super VIP and Regular VIP tickets can only be purchased online in advance. Only standard 1-day and 3-day tickets will be available to purchase at the Con.
Do all VIP ticket holders share the same queue?
No. There will be separate, dedicated fast-track lanes for each VIP ticket type within the autograph and photograph areas. Ultimate VIPs will be allowed through first, followed by Super VIPS second and then Regular VIPs third.